An organization’s response to an emerging issue or crisis requires advance planning and preparation. It starts with having a crisis plan in place, with all members of your team trained and ready to put that plan into action. With MWWPR Crisis Navigator, your plan is ready to launch with the tap of an app. Protocols, procedures, and contacts are immediately available to keep your organization briefed and on message.
Key Features of this app include:
• ALERT NOTIFICATIONS: Communicate to audience easily with push notifications, SMS/text alerts, and email broadcasts. Send as many notifications as you need, as often as required, with the ability to combine communication types. Save prepared notification templates on the platform to quickly send alert messages in a crisis. The customizable platform automatically links alerts to procedures and checklists within the mobile app, enabling faster team activation.
• INCIDENT REPORTS: Use the custom forms feature to submit incident reports from the field at any time. These forms can be archived for reporting purposes.
• INSTANT ACCESS 24/7: Publish a branded version of your plan using a step within the platform and reach your intended audience in seconds. The published plan is saved securely to your team’s devices within the app where they can be accessed, even when offline. Every time you make a change to the plan and publish, the updated version is synced with the app on your team’s devices.
• ROLE-BASED VIEWS: Your plans support many people with different roles and locations. With the MWWPR Crisis Navigator platform you can share views of the plan based on defined criteria. The right people see the correct procedures, checklists and contacts. MWWPR Crisis Navigator allows team members to view multiple plans from one device.
• ACTIONABLE CONTENT: MWWPR Crisis Navigator presents your plan in an actionable format by providing instant access to contact directories, step by step procedures, checklists, incident forms, links to external resources and more. Content is interactive so users can tap to make a call, complete a step, or provide updates. You can embed maps and URLs to incorporate enterprise resources. Or, add an external data feed, such as alerts and social media monitoring updates
• SHARED CHECKLISTS: Create a shared list of tasks for your team in advance or as a scenario unfolds. Assign them to team members and get notified when items are completed. Gain insight into who has completed each item with time and date stamps.
• SECURE CHAT: Stay in contact with your team securely through the app. Easily bring team members up-to-speed with chat history. After the issue or crisis has been resolved, you can delete the log or archive it.
• POLLING: Send a question to your team and instantly receive analysis on who responds. You can send as many polls as needed to as big of a group as required.
• REPORT AND ANALYZE RESULTS: Easily run queries on reports and forms submitted through the app based on date, scenario, or other criteria. Export data to analyze information with your team. Access shared checklists and secure chat archives within the app to evaluate milestones that occurred during a situation.
• SECURITY: This platform has successfully gone through hundreds of security reviews by leading and regulated global institutions. Designed with security as a top priority, the platform is encrypted end-to-end with multiple server locations, geographically dispersed. Annual third-party penetration testing and frequent scans are done to address emerging threats and potential vulnerabilities.